Mikey

Privacy policy

Your day stays on your phone.

Last updated: 4 October 2026

Mikey records, transcribes, stores, and answers questions about your day entirely on your device. Your audio, transcripts, and chats never leave your phone. There is no account, and we never receive any of it. The app's only internet use is downloading the AI models you pick, once, from Hugging Face.

Who we are

Mikey and this website are provided by Neu Software LLC, a company registered in Delaware, United States. For privacy questions, email mikey@neu.so.

Microphone and recordings

Mikey asks for microphone access so it can log speech while you have listening switched on. It does not listen when listening is off. While it is on, it writes short audio clips only when it detects speech, and skips silence. Your phone's system shows that the microphone is in use; on Android, a notification stays visible while Mikey is listening in the background.

Each clip is transcribed on your phone by an on-device speech model (Whisper). By default the audio is deleted as soon as it has been transcribed. If you turn on "Keep audio" in Settings, recordings are kept on your phone for the period and size limit you choose, and the oldest are deleted first.

Transcripts and chats

Transcripts are stored in a database inside the app on your phone. When you ask a question, a chat model running on your phone searches your log and writes the answer. Your chats are stored on your phone too. None of this is sent to us or to any AI service: there is no cloud AI involved at any point.

Recordings can capture the voices of other people near you. That information is also kept only on your phone, and you are responsible for recording lawfully and respectfully (see our Terms).

Downloading AI models

Mikey does not include its transcription and chat models in the app download. During setup you choose a transcription model and a chat model (small ones are picked by default), and the app downloads them once from Hugging Face, a third-party model host. You can change models later in Settings, which downloads the new one the same way. Like any download, the request shares ordinary connection information (such as your IP address and the file requested) with Hugging Face and your network provider, under their own privacy policies. No recordings, transcripts, or chats are included. You can limit downloads to Wi-Fi in Settings. After that, the app works offline.

What we don't do

• No account, sign-in, or profile.
• No analytics, advertising, or tracking SDKs in the app.
• No uploading of your audio, transcripts, questions, or answers.
• No selling or sharing of personal information.

Backups

On Android, Mikey opts out of system app backup. On iPhone, your device backup (iCloud or a computer backup) may include the app's data, depending on your backup settings. Those backups are handled by Apple under your own account and settings.

Your control

In Settings you can delete saved recordings, or delete everything, including transcripts and chats. You can delete a chat from the menu or a single note from the day list. Deleting the app removes everything it stored on your phone. Because we never receive this data, we cannot access, recover, or delete it for you.

When you visit this website

This website does not use advertising trackers or cookies. We count visits with Umami, a privacy-friendly analytics tool that we host ourselves. It records pages viewed, referring sites, and general browser, device, and country information, without cookies and without identifying you. It runs only on this website, never in the app. Mikey's animation and fonts are served from this site itself, not from third-party CDNs. The site is hosted on Cloudflare, which processes ordinary connection information such as your IP address, requested pages, and browser details to deliver the site and protect it from abuse.

When you contact us

If you email us, we receive your email address and whatever you choose to include. We use it only to answer you, and keep it only as long as needed to resolve your request or meet legal obligations. Please don't send us recordings or transcripts unless you need to.

Children

Mikey is not directed at children under 13, and we do not knowingly collect personal information from them.

Your rights

Depending on where you live, you may have rights to access, correct, delete, or object to the use of personal information we hold. Since the app keeps your data on your device, these mainly apply to emails you send us. Contact mikey@neu.so to make a request. You may also complain to your local data protection authority.

Changes

If the app starts handling data differently, we will update this policy and the date above before the change takes effect, and give additional notice where the law requires it.